Privacy policy
Effective Date: July 21, 2026
Western Site Services (“Western Site Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
Who We Are
Western Site Services
1860 S. 7th Street
San Jose, CA 95112
Phone: (408) 298-4545
Email: westernsiteservices@gmail.com
Website: https://westernsiteservices.com/
Information We Collect
We may collect information directly from you when you:
- Request a quote
- Schedule a service
- Contact us
- Complete a form
- Subscribe to communications
- Otherwise communicate with us
Depending on your interaction with our website, we may collect the following information.
Contact Information
- Name
- Email address
- Phone number
- Mailing address
Service Information
- Job site address
- Service requested
- Project details
- Appointment preferences
Device and Website Usage Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Operating system
- Device type
- Pages visited
- Time spent on pages
- Referral website
- Clickstream information
- Approximate geographic location
- Other analytics information generated through cookies and similar technologies
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Prepare estimates
- Schedule services
- Provide customer support
- Improve our website
- Analyze website performance
- Measure advertising effectiveness
- Detect fraud or abuse
- Comply with legal obligations
If you submit a contact form, we may contact you regarding your inquiry, requested quote, service, scheduling, or related communications.
If you subscribe to marketing communications, you may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the website, improve the user experience, analyze website performance, and measure advertising effectiveness.
Cookies are small text files stored on your device. We may use the following categories of cookies and similar technologies.
Essential Cookies
Essential cookies are necessary for the website to function properly. They may support functions such as:
- Website security
- Session management
- Load balancing
- Fraud prevention
- Saving your privacy and cookie preferences
Essential cookies may be placed without your consent when they are required to operate the website.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website. We may use services such as Google Analytics 4.
These technologies may collect information such as:
- Pages visited
- Time spent on pages
- Navigation paths
- Device and browser information
- General or approximate geographic location
- Website interactions and events
- Referring websites or advertising sources
We use this information to evaluate website performance and improve our website and services.
Advertising Cookies
With your consent, we may use advertising and measurement technologies, including:
- Google Ads
- Google Tag Manager
- Meta Pixel for Facebook and Instagram advertising
These technologies may help us:
- Measure advertising performance
- Track website conversions
- Understand how visitors arrive at and use our website
- Create advertising or remarketing audiences
- Deliver more relevant advertising
- Limit repetitive advertisements
Advertising cookies and similar non-essential technologies are placed only after you provide consent where required by applicable law.
Functional Cookies
Functional cookies may remember preferences, settings, or previously selected options to improve your browsing experience.
Cookie Consent and Your Choices
Non-essential cookies, including analytics and advertising cookies, are placed only after website visitors accept them through our cookie banner where consent is required.
Through our cookie settings, you may:
- Accept all cookies
- Decline non-essential cookies
- Customize your cookie preferences
You may change or withdraw your cookie preferences through the cookie management tools available on our website.
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Google Analytics 4
We use Google Analytics 4 to better understand how visitors use our website.
Google Analytics may collect information including:
- Device and browser information
- Pages viewed
- Time spent on pages
- Website interactions and events
- Approximate geographic location
- Referral and advertising source information
Google Analytics reporting does not ordinarily provide us with your name, email address, or phone number.
You can learn more by reviewing the Google Privacy Policy.
You may also use the Google Analytics Opt-out Browser Add-on.
Google Tag Manager
We use Google Tag Manager to manage website tags, scripts, and tracking technologies.
Google Tag Manager does not generally collect personal information by itself. However, it may deploy or manage other technologies that collect information, depending on the services enabled on our website.
Tags managed through Google Tag Manager are intended to follow the cookie and consent choices available through our website.
Google Ads
We may use Google Ads to measure advertising performance, understand conversions, and improve our marketing.
With your consent, Google may use cookies or similar technologies to measure ad interactions, identify conversions, deliver remarketing advertisements, and improve advertising relevance.
You may manage certain Google advertising preferences through Google My Ad Center.
Meta Pixel
We may use Meta Pixel to understand how visitors interact with our website after viewing or clicking advertisements on Facebook or Instagram.
Meta Pixel may help us:
- Measure advertising conversions
- Evaluate advertising performance
- Create advertising audiences
- Deliver more relevant advertisements
If Meta Pixel is enabled, it will collect information in accordance with your cookie preferences and Meta’s applicable privacy terms.
You can learn more by reviewing the Meta Privacy Policy.
Call Tracking and Other Future Technologies
We may implement additional technologies in the future, including call tracking, online chat, scheduling tools, customer relationship management systems, advertising platforms, analytics services, or other business technologies.
Call tracking services may collect information such as the phone number used to call us, the date and time of the call, call duration, referral source, approximate location, and other call-related information.
We will update this Privacy Policy when appropriate to describe material changes to the technologies we use and how information is collected or processed.
How We Share Information
We may disclose personal information to trusted service providers that help us operate our website and business, including:
- Website hosting and website management providers
- Analytics providers
- Advertising and marketing platforms
- Payment processors
- Scheduling and communication providers
- Customer relationship management providers
- Call tracking or telecommunications providers
- Professional advisors
- Government authorities when required by law
These providers may process information on our behalf or for purposes described in their own privacy policies, depending on the nature of the service.
We may also disclose information when reasonably necessary to:
- Comply with a legal obligation, court order, or government request
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our customers or others
- Investigate fraud, security issues, or illegal activity
- Complete a merger, acquisition, financing, sale, or transfer of business assets
Sale or Sharing of Personal Information
We do not sell personal information for money.
Some uses of advertising cookies, pixels, and similar technologies may be considered a “sale” or “sharing” of personal information under California law, even when no money is exchanged.
Where required, California residents may opt out of the sale or sharing of personal information by declining advertising cookies or adjusting their choices through our cookie management tools.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, transmission method, or electronic storage system is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide requested services
- Respond to inquiries
- Maintain business and transaction records
- Meet legal, tax, accounting, or regulatory obligations
- Resolve disputes
- Enforce our agreements
- Protect our business and legal rights
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer needed, we may delete, anonymize, or securely dispose of it.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or activities of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
California Privacy Rights
California residents may have certain privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other applicable California laws.
Depending on the circumstances and whether the applicable law applies to us, these rights may include the right to:
- Know the categories of personal information we collect
- Know the categories of sources from which personal information is collected
- Know the business or commercial purposes for collecting, using, selling, or sharing personal information
- Know the categories of third parties to whom personal information is disclosed
- Request access to specific pieces of personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information
- Limit certain uses or disclosures of sensitive personal information, when applicable
- Receive equal service and pricing without unlawful discrimination for exercising privacy rights
Categories of Personal Information We May Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Identifiers, such as your name, email address, phone number, mailing address, IP address, or device identifiers
- Customer record information, such as contact information, service information, and billing-related information
- Commercial information, such as requested services, estimates, transactions, or customer history
- Internet or electronic network activity, such as browsing activity, pages viewed, website interactions, and referral information
- Geolocation information, such as approximate location derived from an IP address or a job site address you provide
- Professional or employment-related information when relevant to a commercial inquiry or service request
- Inferences drawn from website activity or service interests
Sources of Personal Information
We may collect personal information from:
- You directly
- Your device or browser
- Website forms and service requests
- Analytics providers
- Advertising platforms
- Service providers
- Publicly available sources
- Business partners or referral sources
Business Purposes for Collecting Information
We may collect and use personal information to:
- Provide services
- Respond to inquiries and quote requests
- Schedule and manage customer work
- Process payments and maintain records
- Operate and improve our website
- Measure advertising and marketing performance
- Prevent fraud and protect security
- Comply with legal obligations
Exercising California Privacy Rights
To submit a privacy request, contact us using one of the following methods:
Phone: (408) 298-4545
Email: westernsiteservices@gmail.com
Please include enough information for us to understand, evaluate, and respond to your request.
We may need to verify your identity before completing a request. Verification may require confirming information we already have about you.
You may also use an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.
Certain information may be exempt from deletion, access, or other requests under applicable law.
Do Not Track and Global Privacy Control
Some browsers allow users to send “Do Not Track” signals. There is not currently a universally accepted standard for responding to all Do Not Track signals.
Where required by applicable law and supported by our website technology, we may recognize browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of the sale or sharing of personal information.
Children’s Privacy
Our website and services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.
Changes become effective when the updated Privacy Policy is posted on this page. The Effective Date at the top of this policy identifies the most recent revision.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us.
Western Site Services
1860 S. 7th Street
San Jose, CA 95112
Phone: (408) 298-4545
Email: westernsiteservices@gmail.com
Website: https://www.westernsiteservices.com/